Flexible contract

Flexible contracts do not provide any minute details on how to achieve it and it honors the term of the contract as well. Contracts are really generic, not specific to any industry, domain or sector. It helps in creating shared goals between customer and supplier.

Flexible contracts are specifically built for complex products. By complex products, I mean, there is no clarity on requirements and solution to meet customer needs and changes are required throughout the contractual term. A contract operates on module delivery by operating at two levels:

  1. Main Agreement
  2. SoTo – Statement of target Outcomes

The main agreement has schedules with frameworks which has no contractual commitment for specific deliverables. SoTo is similar to the statement of work like the traditional contract but here we deliver measurable outcomes. Customer and Supplier focus on different target outcomes under each SoTo.


Advanced Certified Scrum Master

Initially, SoTo can be used as an exploratory mechanism where they should be considered as options, not required ones. All SoTo’s are limited to a shorter time period with clear outcome deliverables. 

It gives enough privilege to customers to not to commission future SoTo if they are not happy with the outcome of SoTo in execution.

The supplier should also consider each SoTo as learning to inspect and adapt. One can use Mobius canvas for the flexible contractual model.








Advanced Certified Scrum Master

 Leanpitch Technologies PVT LTD 

309- 4th B Cross Rd, HRBR Layout 3rd Block, Kammanahalli, Bengaluru, Karnataka 560043.


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