Initial Stage of Contact

Initial Contact

 

Initial contact with the client starts with identifying your primary client. Once after identifying the primary client, identifying the problems and expectations will be the next steps. Below is the list of questions that helps to uncover. 

Advanced Certified Scrum Master

 

Identifying Problems:

  • Describe to me the problems of the team. What are some specific examples?
  • What do team members do that you see as a problem? What are some particular cases?
  • How widespread are the issues? Do they occur all the time or only under certain conditions or with specific individuals?
  • When did the problem begin? What else was happening at that time or shortly before the problem started?
  • In what ways do members contribute to the issues? In what ways do you contribute to the issues?
 

Consequences:

  • What are the implications of the problem?
  •  How does the problem affect the team's ability to produce quality products or deliver quality services? Work together? Meet individual needs? What are some examples?










 Leanpitch Technologies PVT LTD 
309- 4th B Cross Rd, HRBR Layout 3rd Block, Kammanahalli, Bengaluru, Karnataka 560043.
 

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