RESOLUTIONS Part 2

 Not promote favoritism within the team and treat everyone equally.

Scrum Master should not have any bias and should be accepted by all. Once a Scrum Master have preference over people and practices, it limits them. Also, Scrum Master loses trust of the team when have favouritism inside team. Favoritism to team members or to the Product Owner affects team morale and decline in outcomes. Treating everyone equally is one of the qualities of a leader and increases the chance of approachability.

Be the go-to person for my team impediments.

Scrum Master should be approachable for the team so that they can share their impediments and seek help. If the Scrum Master is unapproachable, then team will not share the constraints they have, and it will be impossible to help them.

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 Stand up for team when they are in distress.

In some cases, teams are pushed and micromanaged by their reporting managers and project managers. When the release dates are close, teams will be under constant stress. As Scrum Masters, it’s must to trust the teams to deliver and help them to do so by creating better environments. If teams are in constant distress, they will not be able to deliver, and it will add more stress to them. Teams can thrive better in stress free environments.

 Believe people are basically good.

Good or bad is always subjective and it depends on individual’s ideologies and beliefs. Scrum Masters as coaches should have the belief that people are basically good and they can do better things. Without this belief, people will naturally have bias and prejudice.



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